Public Knowledge

Administrative Assistant - US

Charlotte, NC, USA ● North Carolina, USA ● Virtual Req #491
Monday, June 20, 2022

Company Summary

Public Knowledge® is a national management consulting firm that helps government agencies solve tough problems and thrive in complex environments. We do this by providing planning, procurement, and implementation services. Most of our work is in Health and Human Services. You can learn more about us at  


Inclusion is a core value of Public Knowledge®. We value and seek to create a more diverse workforce. We encourage women, minorities, veterans, people with disabilities, people with different sexual orientations, people with lived expertise, and other diverse people to apply. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to creating a safe and inclusive workplace that highlights the diversity in all of us and our experiences.


Position Summary

The Administrative Assistant provides support to the delivery, operations, and communications at Public Knowledge. This position is responsible for the operation of assigned activities or initiatives, addressing any issues or discrepancies, and administrative support, including but not limited to typing documents, internal and external correspondence, scheduling, data entry, and filing as needed.

Essential Functions, Duties, and Responsibilities

  • Assists Senior Vice President on confidential reports and projects
  • Manages the Senior Vice President’s calendar
  • Executes routine and ad-hoc projects or tasks
  • Establishes priorities and resolves problems for administrative projects or tasks
  • Composes and drafts documents, including correspondence and reports
  • Maintains, modifies, and ensures accuracy of content for various assignments or tasks
  • Processes a variety of transactions for operations and delivery
  • Researches, identifies, and resolves discrepancies, as needed
  • Answers telephone, mail, and e-mail correspondence, providing general information and taking messages, as needed
  • Answers for operations and delivery questions and directs individuals to the appropriate party, as necessary
  • Organizes and prioritizes large volumes of information
  • Obtains and assembles information for use by the Senior Vice President
  • Ensures accuracy and timeliness of all work performed
  • Handles confidential and non-routine information in a professional manner
  • Works independently and within a team on various projects
  • Performs other duties as assigned


Required Education and Other Credentials

  • Must have a valid driver’s license


Required Skills and Experience

  • Proficiency in Microsoft Word, Excel, and Outlook is required
  • Must have a working knowledge of Microsoft PowerPoint
  • Must have excellent customer service and interpersonal skills
  • Must be able to work independently and with minimal supervision
  • The ability to handle confidential information is required
  • Must have a high comfort level interacting with executives, clients, and customers
  • Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position
  • Must have the ability to communicate, both orally and in writing, with internal and external parties
  • Must have the ability to handle and organize multiple projects and deadlines
  • Must demonstrate a high degree of attention to quality, details, and correctness
  • Must be able to work outside of regular business hours, as needed


Physical Requirements and Working Conditions

  • Must have the ability to work at a computer for extensive periods of time
  • Must have the ability to read (both paper and computer screen) for extensive periods of time
  • Must have the ability to listen to and speak with internal and external partiers on the
  • telephone for extended periods of time
  • Must have sufficient hand, arm and finger dexterity to operate a computer keyboard and other Company equipment
  • Must have ability and space to work from home, this is a remote position
  • Must be available to travel when necessary


We offer excellent benefits that include:

  • Comprehensive Health and Dental Insurance
  • Retirement Plan
  • Disability Benefits
  • Generous Vacation Program


 *If you are a Colorado resident, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 732-942-3999 ext. 1436 for assistance

In accordance with PK's duty to provide and maintain a safe workplace during the pandemic, we require all new employees to be fully vaccinated with a Coronavirus vaccine. You will be asked to show proof of vaccination prior to your start date.

Other details

  • Job Family USA
  • Pay Type Hourly
Location on Google Maps
  • Charlotte, NC, USA
  • North Carolina, USA
  • Virtual