Inside Salesperson - Plumbing Fixtures Team

A Commercial Fixtures Inside Salesperson is expected to: 

• Represent the Profit Center in a professional and ethical manner, in accordance with Company policies and procedures
• Be courteous and friendly; building long-lasting, loyal customer relationships
• Take initiative and be persuasive using excellent verbal communication and sales abilities
• Know the products they are selling
• Work effectively as a team member.

Job Summary

Commercial Fixture Inside Sales personnel interact with our customers primarily via telephone and email. They provide the customer service required to generate and close sales, to meet or exceed the established sales and gross profit goals, and to increase profit sharing.

Job Duties 

• Process Sales Orders and Bids generated through telephone and email sales transactions.
• Grow and retain established customer base and develop new business using outbound telephone and email skills.
• Assist their customers who pick up their order at our Profit Center.
• Maintain product literature files to ensure the most current and accurate information is always provided to our customers.
• Investigate and resolve customer problems; address pricing deductions timely and in accordance with Company policy and procedure.
• Support Counter Sales and Outside Sales activities and all Profit Center activities as part of our Profit Center team.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

 Knowledge, Skills, and Abilities 

• Outstanding customer service and telephone/verbal communications skills.
• Comprehensive knowledge of product; able to suggest appropriate related products for purchase.
• Able to prospect new customers and increase sales with established accounts.
• Able to build and maintain a positive working relationship with customers, vendors and coworkers.
• Identify customer needs, provide profitable solutions, explain our value-added services, and close the sale.
• Able to learn and operate (keyboard and mouse) the applicable software system (Eclipse) used to process orders.
• Read, write, speak, and understand English.
• Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Education, Training, Experience

- High school diploma or equivalent

- Minimum 1 year experience in customer service or inside sales; contractor sales preferred

- Knowledge of products sold in the Profit Center

 - Use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain

    weekly sales plans, call reports, customer contact files, and to analyze customer data

Physical Demands

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. 

• Sitting (in chair) 70%
• Standing 15%
• Walking 15%
• Lifting Occasionally up to 80 pounds
• Carrying Occasionally up to 80 pounds
• Pushing/Pulling Occasionally up to 125 pounds
• Controls Use of both hands and arms and use of both feet and legs
• Strength level: Moderate 

The following movements and senses are required in this job: 

• Hand and finger dexterity, stooping, kneeling, talking, hearing, near vision, far vision, peripheral vision, color vision, and depth perception. 

Environmental Conditions

The incumbent is exposed to the following conditions in the job:

Warehouses with no climate control, potentially hazardous equipment (such as forklift trucks,

mechanical lift gates, hand tools, manual material handling equipment, ladders, and rubber

retention straps). The Profit Center may stock, sell and use hazardous materials – PVC pipe

cement, pool chemicals, torch gas, propane gas, solvents, etc. You may be required to handle

these materials.

FLSA Status

Non-Exempt (Hourly)

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca.  Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.  Please let us know if you need assistance or an accommodation due to a disability.

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a background investigation subject to any federal, state and local laws.