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Inside Sales - HJC CSR / Customer Service Representative

Bentonville, AR, USA Req #890
Tuesday, June 21, 2022


Haines, Jones & Cadbury, LLC aka HJC is a National Accounts - Construction Material Supplier. HJC specializes in providing comprehensive construction material packages to major Clients chains from coast-to-coast for new construction, remodel, and maintenance projects. HJC is continuing to grow and can provide an excellent opportunity for an Entry-Level Customer Service Representative to join our Bentonville team.  Our warm and welcoming culture allows for personal development of team members who can grow with us in providing an integral service to communities and businesses throughout the Unites States.  We are a stable business offering full-time employment with normal business hours in a comfortable office environment.


This could truly be the career opportunity you have been seeking! 


As a Customer Service Representative for HJC, responsibilities include:

  • Productive interaction with customers by phone and email

  • Review and evaluate commercial const projects to determine the scope of work
  • Processing sales orders, purchase orders and other information
  • Preparing accurate project quotes and estimates for commercial bids
  • Provide and insure accurate delivery scheduling
  • Researching and resolving customer opportunities and concerns

An Ideal Candidate would have the following qualities and attributes:

  • 2+ years of experience in a fast-paced business environment focused on customer service. 
  • Energetic with outstanding work ethic with a firm commitment to strong values and integrity
  • Able to multi-task, talented in shifting gears and reacting quickly to changing customer demands
  • Effectively communicate, both written and verbally with an even keeled professional demeanor
  • Optimistically Responsive, confident, and friendly while balancing the best interests of HJC with those of our customers
  • Maintain cooperative relationships with team members, vendors, and customers, meeting required deadlines
  • Fast learner who is comfortable with technology and proficient with MS Office

Our commitment to you: 

  • We will provide the tools needed to become successful at HJC

  • Through hard work and attendance, growth opportunities become available
  • Our goal is to help our people grow to their potential and live to their dreams
  • HJC is in business to stay in business and provide our people with secure employment  

The role of CSR also includes a well-designed, industry leading benefit package:

  • Very generous Profit-Sharing program
  • Major Medical, dental, vision and prescription coverage
  • Pre-tax accounts for healthcare and dependent care 
  • 401(k) and Retirement cash accounts
  • Life insurance
  • Flex spending account options
  • Paid vacation and sick time as accrued
  • Paid Holidays including a personal Holiday

Other details

  • Pay Type Hourly
Location on Google Maps
  • Bentonville, AR, USA