Logistics Specialist

West Chester, PA, USA Req #1709
Tuesday, June 14, 2022

Odyssey subsidiary, Optimodal Inc., is a leading provider of bulk intermodal services throughout North America. For over 25 years, we have helped shippers solve the cost, capacity and sustainability challenges of shipping liquid bulk over long distances by utilizing ISO tank containers as an alternative to tank truck.

For our clients, we combine the economies of rail with the flexibility of tank truck to provide a solution that is comparable to over the road shipping; commonly for a lower cost and less impact on the environment. Our service network extends throughout North America, including Alaska, Hawaii, and Puerto Rico, as well as Canada and Mexico.

Optimodal, Inc. is seeking a Logistics Specialist for its West Chester, PA office location! 

Summary / Primary Role

The Logistics Specialist’s primary role is to manage customer shipments by working closely with customers, depots, drayage carriers and railroads to ensure the best possible customer centered quality service at the lowest possible cost.  The Logistics Specialist will monitor shipment performance and communicate proactively with Customers and employ problem-solving skills to provide solutions to customers as well as to vendors.

Principal Duties and Responsibilities

(Management may amend or assign duties and responsibilities to this job at any time) 

  • Responsible for managing certain transport shipments for a select group of Customers. 
  • Responsible for managing the implementation of motor carrier and railroad routing strategies ensuring the best possible service at the lowest possible cost. 
  • Responsible for managing vendor performance and implementing Optimodal’s NCR process when necessary. 
  • Responsible for providing operations and informational support to customers as necessary including providing daily tracing reports and on time reports. 
  • Responsible for monitoring orders on a daily basis and noting any exceptions that should be investigated. 
  • Responsible for obtaining necessary documents related to Customer’s shipments. 
  • Responsible for accurately entering data into Optimodal’s TMS system in a timely fashion. 
  • Responsible for entering data into Customer’s TMS systems. 
  • Reflect a positive attitude when interacting with all customers and vendors. 
  • Responsible for entering accessorial invoicing for assigned Customer accounts. 


Qualifications and Key Skills:

  • BS or a BA degree is preferred but will consider equivalent work experience in lieu of degree.
  • Excellent communication and customer service skills.
  • Industry experience and competency in the supply chain industry, logistics management and hazardous materials. 
  • Proven ability to prioritize and coordinate multiple critical projects simultaneously. 
  • Strong relationship management skills.
  • Ability to identify issues or roadblocks and be proactive in the development of solutions for Customers and prospective Customers.
  • Proven ability to work independently without continuous direction. 
  • Ability to work effectively with Customer, vendor and company personnel within all organizational levels. 
  • Excellent customer service skills.
  • Strong communication skills (verbal and written). 
  • Excellent interpersonal skills.
  • Proficient in MS Excel, Word, and Powerpoint
Odyssey is an Equal Opportunity Employer and does not discriminate against qualified applicants with regard to race, color, religion, age, sex, national origin, disability, sexual orientation, genetics or veteran status. In addition to federal law requirements Odyssey complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment. We offer a competitive compensation and benefits package. No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.

Other details

  • Job Family Operations
  • Pay Type Salary
Location on Google Maps
  • West Chester, PA, USA