Solutions Engineer (Sales)

Austin, TX, USA ● Virtual Req #122
Thursday, May 12, 2022

The Solution Engineer is primarily responsible for assisting the sales and account management teams advance efforts to grow existing accounts and close new accounts.  The position provides sales professionals with material support, collateral, training, and assists with demos and RFPs.  Additionally, the role serves as a liaison between the sales team and the marketing and products teams. The position is a critical role in a large and growing sales organization.  At current state, this role helps support a team of 20+ Account Executives and Client Success Managers. 

The role is ideally suited for an individual who has skills in the following areas: Technical demo skills, creative marketing and copywriting, proposal writing, and an instinct for business development.  Familiarity with the educational assessment space is a plus. 

Essential Job Duties and Functions

  • Serve as an expert for at least 3 company solutions and services, including their functionality, application and deployment methodologies. 

  • Collaborate with the Marketing team to locate, develop, and catalog relevant digital and/or physical materials to aid them in the Sales process.

  • Collaborate with Product team to deliver information about trends in prospect concerns/needs. 

  • Set up, maintain, and provide support for Sales-dedicated environments with the most complete and accurate set of demo data, create and maintain specific server
    environments that can be quickly utilized for presenting to applicable programs. 

  • Create evaluation “sandboxes” for prospects, as needed. 

  • Engage in strategic conversations regarding company capabilities and how these benefits align with the institutional assessment and accreditation goals of our clients and

  • Be knowledgeable in the technology that our clients utilize alongside Watermark solutions including learning management systems (LMS), student information systems
    (SIS) and any other databases from which they may want to import data into Watermark systems. 

  • Use scrutiny to select and manage company-appropriate Requests for Proposal (RFPs) within the company system, RFPio, and discover any necessary requested
    information in order to generate compelling responses. 

  • Deliver high quality product demonstrations to prospects, tailored to each client’s goals. 

  • Provide rapid, accurate responses to questions from the Sales team. 

By applying to this position, you will have an opportunity to share your preferred remote working location from the CST or EST time zones. 



  • Bachelor’s degree

  • Excellent written & oral communication skills

  • Experience in SaaS sales and/or implementation (preferred)
  •  Experience working in higher education (preferred)

Benefits and Perks 
  • Competitive salary 
  • Comprehensive Health Insurance Plans
  • Dental and vision insurance
  • HSA and FSA with company contribution
  • Dependent Care Account
  • Voluntary Short-Term Disability
  • Life/AD&D coverage
  • Employee and family assistance program
  • 401(k) Retirement plan with company contribution
  • Voluntary pet insurance
  • Sweat Equity Program
  • Flexible and unlimited time off
  • Well-being days
  • Sick time off
  • Paid holidays
  • Flexible work schedule and remote work options
  • Family bonding leave 
  • New Baby Stipend
  • Affinity Groups
  • Professional Development Reimbursement
  • Sit-stand desk
  • Monthly stipend for home office supplies
  • Employee referral incentive
  • Calm App. subscription

About Watermark

Watermark’s mission is to put better data into the hands of administrators, faculty, and students everywhere to empower them to connect information and gain insights into learning that will drive meaningful improvements. Through its innovative educational intelligence system, Watermark supports over 1,600 institutions around the world in developing an intentional approach to learning so that they can leverage data for a more holistic view of learning, faculty and staff impact, and institutional quality.

 For more information on Watermark, visit

Watermark is an equal opportunity employer and does not discriminate against an individual based on the individual's race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic or activity.

Other details

  • Pay Type Salary
Location on Google Maps
  • Austin, TX, USA
  • Virtual